Privacy & Cookies Policy

At Gold’s Removals, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you visit our website or use our moving services. We comply with the UK GDPR and Data Protection Act 2018, and always aim to respect your rights and minimize the data we hold.

Information We Collect

We only collect the personal data necessary to provide our services and communicate with you, such as:

  • Name and contact details (email, phone)
  • Service address details for your move
  • Records of quotes and communications
We also use cookies and similar technologies to improve your experience on our website, track usage patterns, and enable key site features.

Legal Bases & How We Use Your Data

We process your data:

  • To perform our contract with you (providing removals & related services)
  • To respond to your requests or quotes
  • For our legitimate interests (improving our services and website)
  • To comply with legal obligations
We keep only the minimum data necessary and store it securely.

Your Rights

Under the UK GDPR, you have rights to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability to another provider
To make a Data Subject Request (DSR), please contact us using the details below. We maintain records of consent and requests in line with GDPR, while respecting data minimization.

Cookies & Consent

We use cookies to analyze website traffic and personalize your experience. You can manage your cookie preferences at any time through our consent banner. Your choices are always respected, and we keep consent records as required under UK GDPR.

Contact Us

For any questions about this policy or to exercise your privacy rights, please contact us at:
📧 goldsremovals@gmail.com
📞 0800 690 6863

We reserve the right to update this policy to remain compliant with laws and best practices. Please review it periodically.